Some situations could exist where unit has been clearly abused, but cause of product failure is manufacturing defect. These situations should be dealt with on a case by case basis. Consult customer service as required.
If No, then its a Possible Warranty for Johnson to Service
Is the product warranty period over? (i.e., 3 years past the point of purchase date and validated by a purchase receipt)?
If Yes, then Non-Warranty Repair
In No, then its a Possible Warranty for Johnson to Service.
NOTE: Calibration is Non-Warranty Service work.
Repair Parts are to be purchased from Johnson. See the Repair parts lists and pricing.
Pricing is subject to change without notice.
No minimum billing for repair parts.
Free freight if $350 of product and/or parts are ordered.
