Johnson Level Product Warranty

LASER LEVEL WARRANTY 

NOTE:  WARRANTIES VARY BY PRODUCT.  Please see the warranty for your product on this website's product page.

Please click here for a copy of our mail-in warranty card
Please click here for a copy of our warranty information card
Please click here for a listing of non-warranty service centers

Johnson Level & Tool offers a three-year limited warranty on each of its laser level products.  The limited warranty for each product contains various limitations and exclusions.

Do not return this product to the store/retailer or place of purchase. Required repair/calibration must be done by an authorized Johnson service center or Johnson Level & Tool's limited warranty, if applicable, will be void and there will be NO WARRANTY.  Contact our Customer Service Department to obtain a Return Material Authorization (RMA) number for return to an authorized service center.  Proof of purchase is required.  Contact one of our Non-Warranty Service Centers for all non-warranty repairs. 

Enclosed with each laser level instruction manual you is a warranty registration card to be completed for your product.  You will need to locate the serial number for your product that is located on the bottom of the unit.  PLEASE NOTE THAT IN ADDITION TO ANY OTHER LIMITATIONS OR CONDITIONS OF JOHNSON LEVEL & TOOL'S LIMITED WARRANTY, JOHNSON LEVEL & TOOL MUST HAVE RECEIVED YOUR PROPERLY COMPLETED WARRANTY CARD AND PROOF OF PURCHASE WITHIN 30 DAYS OF YOUR PURCHASE OF THE PRODUCT OR ANY LIMITED WARRANTY THAT MAY APPLY SHALL NOT APPLY AND THERE SHALL BE NO WARRANTY. 

NOTE:  The user is responsible for the proper use and care of the product. It is the responsibility of the user to verify the calibration of the instrument before each use.  For further assistance, or if you experience problems with this product that are not addressed in the instruction manual or web site, please contact our Customer Service Dept.

 

ALL OTHER PRODUCT WARRANTY

 

TO WHOM DOES THIS WARRANTY APPLY?

Seller extends the following limited warranty to the initial purchaser and first end user only (for purposes of this limited warranty, the "Buyer").

WHAT DOES THIS WARRANTY COVER AND HOW LONG DOES IT LAST?

Seller warrants to the Buyer that its Products will be free from material defects in workmanship and materials under normal use and service, for a period of one year from the date of Seller's delivery of Products to the Facility (except for the Products from the Heavy Duty Series, for which the above warranty shall extend for the life of the Product). The period of time described in the preceding sentence is the "Warranty Period."

WHAT THIS WARRANTY DOES NOT COVER

There is NO WARRANTY in cases of damage in transit, negligence, abuse, abnormal usage, misuse, accidents, normal wear and tear, damage due to environmental or natural elements, failure to follow Seller's instructions or improper installation, storage or maintenance. Seller must have received the end user's properly completed warranty registration card within 30 days of the end user's purchase of any AccuLine ProTM laser product or the limited warranty described herein shall not apply and there shall be NO WARRANTY. There shall be NO WARRANTY for Products which have been stamped with the name of any third party, or otherwise altered or experimented upon. Seller offers NO WARRANTY regarding use of Products with respect to other extended manufacturing performed.

Remedy: Seller's sole and exclusive obligation under this warranty (and Buyer's sole and exclusive remedy) shall be, upon prompt written notice by Buyer during the warranty period of any breach, and following immediate return of the Product to Seller's factory in Mequon, Wisconsin, transportation charges prepaid, to either, at Seller's option, repair or replace without charge, F.O.B. Seller's Facility, any defective Product or part thereof expressly warranted herein by Seller against defects and found by Seller to be defective and covered by this warranty. The Warranty Period for any replacement Product shall continue only for the remaining Warranty Period for the original Product. SELLER SHALL NOT BE LIABLE TO BUYER, OR TO ANYONE CLAIMING UNDER BUYER, FOR ANY OTHER OBLIGATIONS OR LIABILITIES, INCLUDING, BUT NOT LIMITED TO, OBLIGATIONS OR LIABILITIES ARISING OUT OF BREACH OF CONTRACT OR WARRANTY, NEGLIGENCE OR OTHER TORT OR ANY THEORY OF STRICT LIABILITY, WITH RESPECT TO THE PRODUCTS OR SELLER'S ACTS OR OMISSIONS OR OTHERWISE. This warranty covers only replacement or repair of defective Products or parts thereof at Seller's main facility and does not include the cost of field service travel and living expenses.

HOW TO GET WARRANTY SERVICE

Notice of any warranty claim or request for warranty service can be obtained by calling our Customer Service Department at:  (262) 242-1161 or (888) 9-LEVELS.

LIMITATION ON DAMAGES

IN NO EVENT SHALL SELLER BE LIABLE FOR INCIDENTAL, COMPENSATORY, PUNITIVE, CONSEQUENTIAL, INDIRECT, SPECIAL OR OTHER DAMAGES. SELLER'S AGGREGATE LIABILITY WITH RESPECT TO A DEFECTIVE PRODUCT AND THIS CONTRACT SHALL BE LIMITED TO THE MONIES PAID TO SELLER FOR THAT DEFECTIVE PRODUCT.

Some states do not allow the exclusion or limitation of incidental and consequential damages, so the above limitation or exclusion may not apply to Buyer.

Any assistance Seller provides to or procures for Buyer outside the terms, limitations or exclusions of this warranty will not constitute a waiver of the terms, limitations or exclusions of this limited warranty, nor will such assistance extend or revive the warranty.

Seller will not reimburse Buyer for any expenses incurred by Buyer in repairing, correcting or replacing any defective Products, except for those incurred with Seller's prior written permission.

HOW DOES STATE LAW APPLY? This warranty gives Buyer specific legal rights, and Buyer may also have other rights which vary from state to state.

DISCLAIMER OF OTHER WARRANTIES

SELLER AND BUYER AGREE THAT THE EXPRESS WARRANTIES IN THE PRECEDING SECTION ARE EXCLUSIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES. SELLER HEREBY DISCLAIMS AND EXCLUDES ALL OTHER EXPRESS WARRANTIES. The duration of any implied warranties (including, but not limited to, implied warranties of merchantability and fitness for a particular purpose) relating to the Products shall be limited to the Warranty Period. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to Buyer.

Any oral or written description of the Products is for the sole purpose of identifying the Products and shall not be construed as an express warranty. Prior to using or permitting use of the Products, Buyer shall determine the suitability of the Products for the intended use and Buyer shall assume all risk and liability whatsoever in connection therewith. Buyer agrees that Seller has no post-sale duty to warn Buyer or any other party about any matter or, if such duty exists, Seller satisfies that duty by providing any required warnings only to Buyer. Buyer assumes all post-sale duty to warn its customers and indemnifies Seller against any Damages in connection with such duty or failure to warn.

 

©2010 Johnson Level & Tool Mfg. Co., Inc.