Johnson Level: FAQ

Frequently Asked Questions

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Q: What is your warranty policy? A: Our products are all covered for at least one year for defects in materials or workmanship. Our Heavy-Duty levels are covered by a lifetime warranty. Please go to SUPPORT then "Warranty" in the menu for complete details.

Q: Does the Johnson Level & Tool limited warranty apply to items purchased on on-line auction sites such as e-Bay? A: No. Our warranty states "Seller extends the following limited warranty to the initial purchaser and first end-user only..." We consider anything sold on auction web sites as used equipment, therefore the warranty does not apply.

Q: How do I check the accuracy of a spirit level? A: Checking accuracy is a very simple process. Please go to LEARN then "Test for Accuracy" in the menu for instructions.

Q: How can I replace a broken vial in one of your levels? A: With our patented Quik-Change" vial design, you can replace a vial in minutes using just a slotted screwdriver. Go to LEARN then "Replace a Vial" for details.

Q: Which of your levels is right for me? A: That depends largely on what you want to use it for. Different types of levels are designed for different purposes. Please go to LEARN then "Choose a Level" for more detailed information.

Q: How should I take care of my wood level? A: Clean it, Dry it, Oil it. Check out LEARN then "Wood Level Care" for more detail.